Centred around an app-centric Incentive Program, Magasin have delivered a space dedicated entirely to their best customers. The "Goodie Program" is a love note to beauty enthusiasts that love to be pampered while they shop. Beauty treatments, event access, free shipping and vouchers are just some of the privileges waiting to be unlocked as customers spend their hard-earned Krones on brands like Lancome, YSL and Keihls.  

Goodie members track progress between 4 tiers, redeem incentives, obtain their digital loyalty card, access personalised offers and shop online all from their centralised member hub. And with over half a million members and 100 thousand app downloads in the first week, it's proven a winning recipe for the iconic Danish brand.

With real-time integrations with Salesforce Commerce Cloud, Prismic, Mulesoft, Bronto, Zendesk, InRiver, among others, the Omneo platform has enabled sophisticated and personalised customer experiences that elevate the retention game across the pond. 

For those closer to home, ready to knuckle down and emerge from COVID-19 induced slowdown stronger than before, get in touch here.