We've all been there, trying to sign up for an account at checkout when the app refuses to download. Forgetting a password to a long lost eCommerce account or getting stuck in ‘account lookup’ gridlock with store staff. Profile Portal cuts time and friction out of the sign-up and recovery process by giving every store location a first-class sign-in experience.
A headless progressive web app, Profile Portal is the customer's CRM or, perhaps more aptly, the customer's BRM (Brand Relationship Manager).The Portal is completely independent of your eCommerce platform and other user-facing systems but still integrates and updates them in real-time. The out-of-the-box white-label website comes packaged with a number of content blocks and features customisable to brand needs. Only accessible from a trusted source - typically an email or logged-in webview - the app takes the heavy lifting out of complex Customer Experience flows and authentication.
The convenience, speed, relevance and reliability of Profile Portal is helping brands solve real world problems